5/26/2023 0 Comments Pics wont post in rocketchat![]() You can use chat synchronized as a dialogue or asynchronous for example by just dropping relevant pieces of information into a channel: render’s done, feedback’s here, lunch has arrived – simple information without the ballast of email and the forced focus of phone calls. Why the hell should we use email for this? So when was the last private email you’ve sent? See? The simple explanation is: chat is far more efficient for this and outperforms email in multiple dimensions. So let’s do better and start with reflecting personal behaviors: When was the last time you wrote an email to a private friend? Organizing a party, discuss with parents of your kids school class, organize sport lessons? This happens on WhatsApp groups, iMessage or Facebook groups. The ending of an email about the question “when can we talk?” usually looks like this:įamiliar with that picture? Good. ![]() You can’t put it aside for a moment, so either ignore it or interrupt what you’re actually doing.Įxperts call this temporal difference “synchronous” (phone) and “asynchronous” (email) communication. Phone calls on the other hand need immediate focus. Therefore a one line information needs to be wrapped in a lot of noise around it. An email needs recipients, subject, a salutation and complimentary close similar to a written letter. ![]() Thresholds are simple too: you need a certain amount of energy and time to start the communication. While this is good on a personal level, it’s bad for team members trying to catch up on a project or task. Email, phone and meetings are designed as closed communication. Silos are simple to explain: nobody can actively look into the communication. A typical business uses three channels of communication:Īll three are good, but come with disadvantages: Let’s start with a basic primer of communication principles. So I have no doubt we will all rise on this challenge. Our industry is a self innovating and problem solving industry since day one. As artists and producers I feel it’s our duty to get up to the situation fast, keep the business running and deliver even more extraordinary results with no physical presence. ![]() ![]() I have been personally hugely impressed with the collective spirit and resilience I have seen in the community the last days and weeks. I know and have seen that you’re actually doing a hell of a job out there in these uncertain times to get us all home safe fast. If you feel like you need to rush, just scroll down to the cheat list at the bottom to get a 30 seconds overview of the concepts here.īefore getting into the details I’d like to give kudos to all producing, scheduling, engineering, management teams and solo fighters out there. Managing a process to get 70% of your staff on chat fast Why a social infrastructure is more important than the tool This article shares my 2 years experience of successfully transforming a physical presence + email based 100 people vfx studio with different office locations to a virtualized chat based work environment.Īt the end of this article you will have learned: With Covid-19 forcing us to work from home on large scale within literally no time, teams which were used to sit next to each other are rushed into instant messaging (chat) communications with mostly no experience in that tech and culture. ![]()
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